About Us Target Safety are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Target Safety 40 Laura Grove Paignton Devon TQ3 2LP United Kingdom Phone: 01803 525499 Fax: 01803 664414 Email: info@targetsafety.co.uk VAT Reg No. GB 777 6263 82

Placing An Order Buying online could not be easier, just browse our online shop and add any items that you wish to buy to your basket, after you have finished choosing your items just click on 'Checkout' and you will be asked to complete a few details in order for us to process your order. Our secure online payment system is managed by Worldpay and is fully encrypted to ensure our customers card details are safe. Even though our online ordering system is very secure we understand that some customers may prefer not to order online so we can also take card payments over the telephone or, if you prefer you can send us a cheque in the post with your order details. We can also offer account facilities to business customers, to find out more contact us on info@targetsafety.co.uk. We are always adding new products to our range, if you can't find what you are looking for let us know and we will see if we can get it for you. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We are committed to protecting your privacy and keeping your information secure. When you place an order with you will be asked for specific information which will be used to process your order and to provide you with the best possible service. We may use this information to let you know about our new products and special offers from time to time. We will not pass on or sell your details to third parties.

Shipping And Handling OUR DELIVERY CHARGES Our standard delivery charges are as follows: Orders under £75.00 excluding vat - £5.00 + vat Orders over £75.00 excluding vat - Free delivery DELIVERY LOCATIONS Standard delivery charges apply to all of the UK except for the Isles of Man, Wight & Scilly, Northern Ireland, The Channel Isles and Scottish Highland & Island postcodes PH10-44, PH49-50, IV, KW, PA20-88, ZE, KA27-28 and HS. For deliveries to these locations our standard charges may not apply and we reserve the right to charge a higher rate if necessary. We will contact you to advise you of an additional charge for delivery. At present we do not deliver outside the UK.

Delivery Information We aim to deliver your order within 7 working days provided that all items are in stock. If any items are out of stock when we receive your order we may despatch part of the order with the remaining goods to follow. In the event of a delay in sending you your order we will contact you to let you know. Small or light items are sent by Royal Mail, heavier parcels will be sent out by carrier and will be delivered between Monday - Friday, a signature is needed parcels delivered by carrier. Queries regarding orders and delivery should be referred to our Customer Services Dept by email at orders@targetsafety.co.uk or call on 01803 525499.

Back Orders If any items are out of stock when we receive your order we may despatch part of the order with the remaining goods to follow. In the event of a delay in sending you your order we will contact you to let you know.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security Our secure online payment system is managed by Worldpay and is fully encrypted to ensure our customers card details are safe. Even though our online ordering system is very secure we understand that some customers may prefer not to order online so we can also take card payments over the telephone or, if you prefer you can send us a cheque in the post with your order details. We can also offer account facilities to business customers, to find out more contact us on info@targetsafety.co.uk.

Guarantee We committed to our customers satisfaction. All of our products have been selected for their quality and value and should reach you in perfect condition. Should you be in any way dissatisfied with our products please let us know as soon as possible so that we can resolve the issue for you.

Contacting Us If you need to contact us email links can be found on the contact us page of our site, alternatively, you can call on 01803 525499, email us on info@targetsafety.co.uk or write to us at [Target Safety] [40 Laura Grove] [Paignton] [Devon] [TQ3 2LP]

Privacy Policy Target Safety do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes

Returns Policy All of our products have been selected for their quality and value and should reach you in perfect condition. Should you be in any way dissatisfied with our products please let us know as soon as possible so that we can resolve the issue for you. If a product is damaged or faulty we will refund the full cost or replace the item free of charge and we will collect the faulty items at our expense if appropriate. If a product has been ordered in error we will refund the cost of the returned goods or exchange the product provided the returned goods are unused, in a saleable condition and in their original packaging with all labels still attached. The customer is responsible for the return postage cost if an item has been ordered in error. All returns must have a completed returns form. Refund payments will be credited to the card or method used for the original transaction. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm